If you have any enquiries regarding products or sales, please feel free to contact us via phone, post, email or through the contact form supplied below. Also, please don’t hesitate to enquire about combined postage before purchasing multiple items.

Landline: +44 (0) 1425 622557    Mobile: +44 (0) 7956 023891   Email: info@euravian.co.uk or sales@euravian.co.uk

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges?
The postage cost is based on the weight of the products and is the rate that Royal Mail charge us.
What if the product is out of stock?
In the unlikely event that we are unable to supply your full order from stock, we will contact you.
Can I request a refund?
If you are not satisfied with your purchase in any way, you may return it to us within 30 days of delivery for a full refund of the purchase price, excluding postage, or exchange. The item must be unused, complete and in any original packaging.
How long will delivery take?
Orders are dispatched within 2 working days and are sent Royal Mail 48 with a 3/4 day delivery time from dispatch.
Which payment methods are accepted in the Online Shop?
Customers can pay for their order using a Debit or Credit card through PayPal's secure checkout.
Do I receive an invoice for my order?
After checkout completion, you will have received a confirmation email with a receipt attached.

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We aim to respond within 48 hours.